The Houston Police Department unveiled a new line of open communications to improve sexual assault investigations. The Sexual Assault Information Line was created to give survivors of sexual assaults a resource to contact HPD about their cases. The phone line provides survivors an opportunity to contact HPD on their own terms. In addition, victims can now submit inquiries via email at [email protected].
Hours of operation for the information line are Monday through Friday (excluding holidays) from 8:00 a.m. to 4:00 p.m. During evening hours and on weekends, a voicemail system will activate, allowing callers to leave a message that will be followed up with a live phone call as soon as possible. The Information Line will be manned by personnel trained in crisis counseling to ensure callers receive services and additional resources needed.
The Information Line and email address were created as a result of HPD’s collaboration with various entities in an attempt to resolve one of the main challenges in sexual assault investigations – the ability to reach the victim. Anyone seeking information on his or her sexual assault incident reported to the HPD anytime from the 1980s to the present can call 713-308-1400 or submit an inquiry to [email protected].